Summary

• Highly motivated , aggressive, driven, and successful Program Manager with a quantified track record and proven reputation for achieving One AT&T results in Customer Care, Sales, and Operations
• Graduate of the AT&T School of Business & Technology Stevens Institute of Technology Master’s Certificate in Project Management
• Graduate of 2010 Leading with Distinction
• Possesses an exceptional combination of analytical and strategic visualization skills, utilized in tandem with unsurpassed organizational, risk management, and tactical decision making and problem solving skills, embracing a passion and customer advocacy for “Do It Right the First Time”
• Proven ability to lead teams, implement change, exceed targets, and drive organizational results in creative and fresh approaches and with an expedient approach to building knowledge in rapid paced environments
• 28+ years of telecommunications experience with a self starter attitude and developmental expertise in data, equipment, local, managed services, dedicated and switched voice
Specialties

Account Management
Account Transfer
Billing
Business Assurance
Compensation
Contract Implementation
Customer Care
Customer Satisfaction
Human Resources
Mergers & Acquisitions
Profit Assurance
Project & Program Management
Provisioning
Quality
Relocation
Revenue Assurance
Revenue Recovery
Salary Administration
Sales
Vendor Management
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Lani Flesch USA
2010@Copyright Flesch Worldwide Network | All rights reserved
We are the largest communications holding company in the world by revenue. Operating globally under the AT&T brand, we are:
Proud to offer one of the world's most advanced and powerful global backbone networks, carrying 16.8 petabytes of data traffic on an average business day to nearly every continent and country, with up to 99.999 percent reliability.
Specialties
Communication: our mission is to connect people with their world, everywhere they live and work, and do it better than anyone else
Lani  Flesch

AT&T Senior Project Manager ~ Outsourcing Transition Management

Location:  United States Industry: Telecommunications
Education

* University of Iowa
* AT&T T University